Terms and Conditions



General Terms: 

1. Our order process usually takes 20 minutes to maximum 2 hours to complete. (for PayPal & Payoneer it can take maximum 24 hours)

2. Customers need to bear their own wallet transaction fee. Like if you need exact 10$ of skrill or NETELLER you need to pay with their transaction fee. (A charge of 50 cents will be applied if you  purchase less than $30)

3. Sometimes we need further details about you to complete your payment.

4. If you need any instant support or payment confirmation, feel free to call us. You can find our contact details on the contact page. If you make any mistake at the time of providing your Skrill/Neteller email then contact us immedietly. If you will contact us after sending the dollar then we can cancel and resend the dollar to you again only if there is no account with the wrong email address. To cancel and resend the same amount of dollar you have to pay a fine of 100 BDT. 

5. For reason of better service, we don't provide any types of advance payment. (You need to pay first to get your required service) 

6. Depends on supply and demand also security purpose we have the ability to control our gateway. (If you can't find any service on the send or Receive option you need to wait further or you can place a request on support@amarexchange.com or via live chat)

7. Usually we takes payment over the "bKash agent and ROCKET agent" if you want to buy USD by using personal you need to bear the gateway transaction fee. Note: For bkash personal it will be 1.85% and 1.80% for rocket.

8. Our working period 11 AM to 10 PM (GMT +6) if you need any further assistant or have to send or receive payment you must have to confirm us before place an order. You can contact us over the live chat, email and also facebook fan page. Visit or click on Contact for further info. Note: After office hour you can buy any kind of service by using bKash and Rocket personal.

9. If you have urgency and want to get payment within 10 minutes use bkash or rocket personal to reduce time period. Note:- for agent it usually takes 20 minutes maximum 2 hours to proceed. 

10. For Payoneer gateway you have to exchange minimum 50$.

11. Our Refund process can takes up to 24 hours. (bkash and rocket charges will not be applicable)

#Paypal dollar sell conditions:

12. You have to provide the screenshot of your recent activities of your paypal account. Desktop time and date should be visible in the screenshot.

13. You have to send money using friends and family option of your Paypal account. (goods and service, Gift payment won't be acceptable). We accept donations only as service payment.

14. You have to write a note at the time of sending money. Note: The amount i am sending will not be considerable for any dispute or claim in future because he is my friend.

15. You will get the payment after 6 to 24 hours.

#Paypal dollar buy conditions:

13. When you order PayPal as receive option we will send it by using Goods and Service (payment) feature. For FNF payment you have to order at least $20 and you have to bear the sending fees.

14. If you want to buy PayPal USD you must have a verified account prior to place your order. A verified means it must have verified by card or bank, email and also phone. In addition, you should have some past transactions, as we don’t send money to newly created account.
If you will place an order ignoring above rules there will be a fine of BDT 100.

15. In case if we can’t send money to your paypal account, we will ask for the screenshot of the activity and wallet page of your paypal account as a proof that your account is already verified and you have some past transactions. Failure to do so, we will charge a fine of BDT 100.

16. We don’t accept full/partial refund of the sold paypal dollars. Even if you will refund by mistake you will be banned from our system.